1672-8505

CN 51-1675/C

我国数字社会工作核心能力的基本要素与培育策略

Core Competencies of Digital Social Work in China: Essential Elements and Development Strategies

  • 摘要: 当代社会工作的数字化转型已成为必然趋势,但数字社会工作者的核心能力建设仍缺乏系统性理论支撑。在梳理我国数字社会工作能力建设现状与挑战的基础上,研究继承并发展了社会工作经典能力框架,系统构建了数字社会工作核心能力的“价值—知识—技术”三维要素。首先,在核心价值层面,应确立“数字公正”“数字主体性”“数字协作”三大理念,实现社会工作传统价值在数字语境下的情境化延伸与辩证对话;其次,在核心知识层面,应掌握数字时代人类行为、数字环境及数字情境下社会工作的三类专业知识,形成对技术社会本质的批判性认知;最后,在核心技术层面,应发展数字画像、数字模拟、数字赋能与数字倡导四项技术,构建“诊断—规划—干预—倡导”完整实践闭环,并遵循“价值引领、知识支撑、技术实现”的内在逻辑与关系准则。基于构建的数字社会工作专业核心能力,研究建议未来通过专业教育、职业教育与政策引导协同培育价值理念与知识体系,强化技术应用与价值践行,完善专业核心能力培育的制度保障,在本土场域中创新发展社会工作专业能力理论和实践,最终努力构建中国特色数字社会工作自主知识体系。

     

    Abstract: The digital transformation of contemporary social work has become an irreversible trend; however, the development of core competencies among digital social workers still lacks systematic theoretical foundations. Based on an examination of the current conditions and challenges of digital social work capacity development in China, this study builds upon and extends classical competency perspectives in social work and develops a three-dimensional framework of digital social work competencies encompassing values, knowledge, and digital skills. At the level of core values, three key principles—digital justice, digital subjectivity, and digital collaboration—should be cultivated to facilitate the contextual adaptation and critical engagement of traditional social work values within digital environments. At the level of core knowledge, digital social workers should acquire professional knowledge in three areas: human behavior in the digital age, digital environments, and social work practice in digital contexts, thereby developing a critical understanding of the socio-technical nature of digital society. At the level of core skills, digital social workers should develop four capabilities: digital profiling, digital modeling, digital empowerment, and digital advocacy, forming an integrated practice cycle of assessment, planning, intervention, and advocacy. These competencies should follow an internal logic in which values provide guidance, knowledge serves as the foundation, and digital skills enable practical implementation. Based on this competency framework, the study proposes that future development should involve coordinated efforts among professional education, vocational training, and policy support to cultivate value orientations and knowledge systems, strengthen the integration of digital skills with professional values, and improve institutional mechanisms for competency development. Through innovation in local practice, social work theories and practices of professional competency development should be further advanced, ultimately contributing to the formation of a Chinese-contextualized knowledge system for digital social work.

     

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