1672-8505

CN 51-1675/C

社会工作者人工智能素养评价指标体系构建与生成路径基于布鲁姆认知层次理论

Constructing and Validating an Artificial Intelligence Literacy Assessment Framework for Social Workers: A Study Based on Bloom's Cognitive Taxonomy

  • 摘要: 文章旨在构建并量化评估社会工作者人工智能(AI)素养框架,以回应算法治理时代社会工作专业能力技术重构的现实需求,为破解行业技术悬浮困境、推进公共服务精准供给提供学理支撑与实践工具。以布鲁姆认知层次理论为理论基础,首先,演绎出涵盖 AI认知、AI技能、AI应用、AI伦理的四维理论框架;其次,通过德尔菲法构建社工AI素养评价指标体系;最后,基于该量化工具对303名社工进行实证测度与统计分析。实证分析表明,我国社工AI素养整体处于中等偏上水平,各维度间呈显著正向耦合;人口学特征无显著差异,证实AI素养具有行业普适性。研究同时揭示“高应用、低伦理”的结构性失衡,存在工具理性僭越价值理性的潜在风险。据此,以补齐伦理短板为核心、以实务场景为载体、以分层递进为方法、以行业普适为目标,提出伦理优先嵌入、实务场景落地、分层阶梯培养、全行业生态融合的社工AI素养提升路径。

     

    Abstract: This study develops and empirically evaluates an artificial intelligence (AI) literacy framework for social workers in response to the transformation of professional competencies in social work under the conditions of algorithmic governance. It aims to provide theoretical insights and practical tools for addressing the disconnect between technological development and social work practice and for improving the precision of public service delivery. Drawing on Bloom's Cognitive Taxonomy, the study first develops a four-dimensional conceptual framework encompassing AI awareness, AI skills, AI application, and AI ethics. The Delphi method is then employed to construct an AI literacy assessment framework for social workers, followed by an empirical investigation and statistical analysis based on data collected from 303 social workers. The findings indicate that social workers in China demonstrate a moderately above-average level of AI literacy, with significant positive interrelationships among different dimensions. No significant differences were found across demographic groups, suggesting that AI literacy constitutes a broadly applicable professional competency. However, the study also identifies a structural imbalance characterized by relatively strong AI application capabilities but insufficient ethical awareness, indicating a potential risk of instrumental rationality overriding value rationality. Based on these findings, the study proposes four pathways for enhancing AI literacy among social workers: prioritizing ethical integration, embedding AI applications in professional practice contexts, implementing tiered and progressive training programs, and fostering an inclusive AI-enabled ecosystem across the social work profession. These strategies aim to strengthen the integration of ethical principles, professional practice, and technological capabilities, thereby promoting the sustainable development of AI literacy in social work.

     

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