2095-1124

CN 51-1738/F

人工智能替代感知对员工创新行为的双刃剑效应

The Double-Edged Sword Effect of Perceived Artificial Intelligence Substitution on Employee Innovative Behavior

  • 摘要: 随着人工智能在工作场景中的不断渗透,员工对自身岗位被替代的感知日益强烈,这不仅关乎其心理健康,更深刻影响其创新行为。文章基于资源保存理论,通过对416名企业员工的问卷调查,探讨人工智能替代感知对员工创新行为的双刃剑效应及其边界条件。研究发现:(1)人工智能替代感知通过知识隐藏行为负向影响员工创新行为,同时通过提升职业韧性正向促进创新行为。(2)变革型领导作为调节变量,对双刃剑效应的两条路径具有差异化调节作用:一方面,高水平变革型领导削弱了人工智能替代感知对知识隐藏行为的促进作用,从而负向调节知识隐藏的中介效应;另一方面,高水平变革型领导强化了人工智能替代感知对职业韧性的促进作用,进而正向调节职业韧性的中介效应。研究结论为企业干预缓解人工智能替代感知的负面效应、激发员工创新潜力提供了理论支撑与实践启示。

     

    Abstract: As artificial intelligence (AI) continues to penetrate the workplace, employees’ perceptions of being replaced by AI have become increasingly salient. Such perceptions not only affect their psychological well-being but also exert a profound influence on their innovative behavior. Drawing on Conservation of Resources (COR) theory, this study examines the double-edged sword effect of perceived AI substitution on employee innovative behavior and its boundary conditions, based on a survey of 416 enterprise employees. The results show that: (1) perceived AI substitution negatively affects employee innovative behavior through knowledge hiding, while positively promoting it by enhancing career resilience; and (2) transformational leadership exerts differentiated moderating effects on these two pathways. Specifically, high levels of transformational leadership weaken the positive relationship between perceived AI substitution and knowledge hiding—thereby attenuating the negative mediating effect of knowledge hiding—while strengthening the positive relationship between perceived AI substitution and career resilience, thus amplifying the positive mediating effect of career resilience. These findings provide theoretical and practical implications for organizations seeking to alleviate the negative impacts of perceived AI substitution and to stimulate employees’ innovative potential.

     

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